Just like renting a car, we require a deposit to be taken with each order
Deposit process
A security deposit is required for each booking you make with Just Bring Baby. As the risk of loss or damage is higher for items hired for overseas travel, a larger deposit is charged.
Your deposit will be refunded back to you once the items are received back in our depot. The items should be returned to us in the same condition as it was handed to you (considering fair wear and tear, please refer to the Terms & Conditions of Hire).
Your refund will be processed via the same method which it was paid. Just Bring Baby process on Tuesdays, and can take 4-7 working days for the banks to process.
Your deposit will be refunded back to you once the items are received back in our depot. The items should be returned to us in the same condition as it was handed to you (considering fair wear and tear, please refer to the Terms & Conditions of Hire).
Your refund will be processed via the same method which it was paid. Just Bring Baby process on Tuesdays, and can take 4-7 working days for the banks to process.
What happens if something gets lost or damaged?
If a product is broken and needs replacement please let us know as soon as possible and if possible we will arrange for a replacement. Please note some or all of the deposit will be retained, and you may be required to pay the cost to replace the item. Please see our full hire terms & conditions here.